Wednesday, 15 May 2013

Four types of language interactor, part two

Following on from the last entry, this one looks at what we can expect and what we can do with our different types, and also what they bring to the table, learning-wise and how (or to what degree) they interact with the language.

The Tourist
From a teaching perspective, the tourist is not the most promising of pupils. They are unlikely to engage with the language to any great depth, nor attain a very high level of fluency. They may use only a few set phrases - indeed, they may actually be happy to achieve only this. This type of learner is likely to be encountered in informal learning situations, e.g. a tourist in the real sense of the word, or, dare I say, an EFL teacher on their first overseas posting, but also in more formal class environments, especially in primary and secondary education, where the focus is  on the language as a study subject.
The Tourist generally has little real motivation to learn a language - it has minimal 'value' as a medium of communication.
You might think that the Tourist brings nothing to and takes nothing from the language, but in fact this isn't the case. When you look at the number of loan words in English, for example, you have a demonstration of the Language Tourist in action.
In terms of engaging this kind of learner into a deeper understanding of the language, it's a difficult one. One way forward could be by making them notice the use of common vocabulary between the their L1 and the target L2. It may also be beneficial to point out the advantage being able to 'actively' use another language is. Ultimately, however, it really does boil down to the individual learner and their perceived need of the L2.

The Commuter
The Commuter type of language interactor is perhaps the one type of learner we are most likely to encounter in our classes - typically, they are motivated to learn the language, and will have a relatively low affective filter. They approach language, as it were, from a professional perspective - that is, they go into the language for specific purposes: getting an exam, entry to university, for work purposes etc. While this kind of learner is , from the teacher's perspective, ideal, the issue may be that they are technically very competent, but may not actually be that productive, except within their own range/width of knowledge. It is in this way that they resemble commuters: perfectly able to reach goals within the Language City, but a bit lost when outside their comfort zones.
In some ways, we need to encourage this kind of learner to be a little bit like a tourist  - that is, get off the beaten track of their own interests and explore a bit - but also they should be encouraged to believe that they can achieve mastery of the language - that is, they are able to become a citizen or denizen.

The Citizen -
Now, you might think that you won't get many Citizen-type language interactors in your class, and this could well be true if you're overseas in a monolingual group. However, when you're teaching in a so-called Native English Speaking country, you are far more likely to encounter this kind of learner. I deal with Indian, Pakistani, Nepalese, Ghanaian, Kenyan, Tanzanian and Singaporean students, to name a few and they all speak a variety of English already. Well, that should be easy then, shouldn't it?
Wrong. In fact the Citizen can be one of the hardest to teach. After all, they already speak English - what we are doing is teaching a different variety, with different conventions. What we can end up doing, if we are not careful, is make them feel as if their own variety of English is inferior, which of course is a massively demotivating thing. The Citizen has, as it were, their own map of the Language City, and know their own district inside out; When they come into the classroom, we are effectively giving them a new map of a new district, strangely familiar to the one they know, but soon disorienting, and this in turn can lead to disillusionment. For this kind of learner, we need to use their native knowledge of the language to help facilitate learning in others, and also carefully target the kind of language knowledge, whether in systems or skills, that they need, without devaluing their own language variety.

The Denizen
If you have ever taught ESOL/ESL, you will more than likely taught The Denizen - someone who needs to be in the Language City because of personal circumstances, and is required to engage with the language whetehr they like it or not. This group of language interactors can be problematic, as the range of motivation can be enormous. Some Denizens are highly motivated, and in fact are closer to being Citizens; Others are lost, confused and angry, and resent the language entirely. Some Denizens are fluent and efficient communicators; some retreat in acculturation and reach a level of language knowledge that is sufficient (but only just) for them. Denizens, unlike Commuters, may lack learning skills and strategies, or not be able to analyse language in the same way.
However, Denizens are perhaps the great bringers of variety into language. They introduce new expressions and phrases, or retool language into new and interesting forms. Over time, they become citizens in their own right, creating a new district in the Language City, as it were. From the classroom perspective, the more realistic the situations used - that is, real-life issues that the learner is likley to encounter, such as using Council facilities, or applying for a job - the more likely that their motivation will be kept high. Encouraging the confidence to tackle seemingly insurmountable situations is the way to drive this kind of learner towards fluency and, crucially, belief that they 'belong' within the language.

Well, this one way to look at how language users can interact with a language. It has the advantage of being a very flexible, dynamic model, as it should be clear that people's interactions over time can change: tourists can become commuters; commuters, denizens or citizens; denizens can create their own 'district' (=variety) of the language over time, and become citizens in their own right, and citizens can become denizens in another variety of the language, and so on. Give it a try with your own classes - which of your students would you say are Tourists, Commuters, Denizens or Citizens?

Monday, 18 February 2013

Four Types of Language Interactor

Well, half term is upon us, and the work load is shifting round to a vaguely lighter pattern, so I thought it was high time I endeavoured to produce a post. In fact, I'm going back to a previous entry, as I want to expand on how we deal with different types of language user.
Working in FE as I do, I come across a veritable smorgasbord of language learners of different nationalities, backgrounds and ages, and this of course presents very different challenges from those in a monolingual classroom. I have one group that can best be charitably described as :Ladies What Lunch, or more accurately Ladies Who Use The Classroom To Catch Up On The Latest Gossip. While they are all very polite and lovely, they have about as much chance of becoming fluent in English as a fish has of developing opposable thumbs.
 There are also students who are, in fact, fluent English users - it's just that they use a different variety of English, such as Hinglish, and much of what they produce either seems very weird to a British English user, or actually prevents them from effectively communicating with others.
 I have also taught Academic English, FCE, CAE, so in these groups I tend to get learners with a very determined perspective, knowing precisely the things they want to learn. This is the kind of learner that actually bays for MORE grammar.
Then there is a big fat group of people who need to learn English just to get on - these are a big slice of my ESOL learners, people who for whatever reason have come to live and work in the UK and need English in order to live.
The problem is, what to do with all these different learners when they're all bunged in together in the same class?
A couple of years ago, I gave a presentation at the English UK Teachers' Conference on the subject of Global Englishes, and I came up with the analogy of a language being like a city in the way that people interact with it. A couple of years down the line, I feel my analogy still holds water, so I'd like to (re-)introduce four kinds of Language Interactor, where we usually encounter them, and how to deal with them.
1 The Tourist
The tourist is the kind of learner who is 'just visiting' a language, just as a tourist passes through a place. Tourists look around, take photos, maybe scribble a postcard home - but then leave. Their interaction with the place is relatively minimal, especially if they're the kind of tourist who follows the environmentalist's maxim of 'take nothing but pictures, leave nothing but footprints'. Alternatively, the Tourist wanders round in a kind of terrified daze, petrified of everything they see in this strange new place, clinging on desperately to anything that remids them of home, and deeply glad to get the Hell out when they can.
This kind of learner is really not going to do much with the language. He or she will only work in class, and then not particularly well, and hardly does anything with it when they are outside. In other words, they just come in and out of the language, with little attempt to understand it. Looking back at my career as a neophyte language learner, doing French at school, I can safely say that I was a Language Tourist.

2 The Commuter
The Commuter comes into the city, moving with purpose and speed towards their destination. They work diligently for a given chunk of time, then, at the appointed hour, they move with equal speed and purpose back where they came from. Their movements have a specific goal - namely, do the work necessary and get out of the city again. The Commuter may know everything he or she needs to know between points A and B, but may not have considered that points C,D, or E even exist.
This kind of learner has a very fixed point of view. They may well have exact knowledge of the language, but it is not broad knowledge - for example, they might be able to tell you in excruciating detail all the uses of perfect tenses, but they don't really know enough to use it outside the class or in a natural context. This learner will know enough to pass exams, and function well in English, but for them the language is a means to an end. They are more likely to view language as a subject of study, rather than as a skill.

What Tourists and Commuters have in common is that they are approaching the language from the outside - that is, they don't, as it were, habitually live in the language. This may be literally true: If you have a monolingual group in a Non-English Speaking country, then learners are far more likely to regard language as a study subject rather than a skill - that is, they are travelling into and out of the language. The difference between them is that Tourists tend to have low motivation while Commuters tend to be more highly motivated, although possibly only about specific learning points. 

3 The Citizen 
The Citizen, is, surprise, surprise, someone who lives in the city. They know the place well, feel at ease in it, and can find their way around with little difficulty. Typically, though, they may take the place for granted: They might live near to a place of historical interest, but never actually visit it at all, simply because it is just there. Likewise, they know their own part of the city intimately well, but there may be quarters and outliers that they are unfamiliar with.
This type of learner is, of course, a Native Language Speaker - but which variety? Just as a city can have different districts with distinctive characters, so can language. In terms of teaching English, this kind of learner can be especially challenging - after all, they speak the language already, so what in fact are we teaching them? It's more akin to instructing someone in the layout of a different part of the city they already inhabit.


4 The Denizen 
The term 'Denizen' can mean, simply, 'inhabitant', but it can also mean 'a foreigner who has been granted rights of residence - and sometimes citizenship', and it is in this context that I use the term. The denizen, in our model of a Language City, is someone who has to live within the city, even though it is not necessarily a place entirely familiar to them. Some denizens may know it quite well, and like the place: for others, it is a disquieting, alien, even terrifying place to be. Some are there to work, some there because of family, some for reasons they don't really understand - but the key feature is that they have to live within this city, and they encompass a variety of attitudes towards it, from enthusiastic participants to sullen, angry follwers.
This type of learner is what we might imagine the typical ESOL student to be - someone who has settled in the UK (or another NES country) and who needs to learn English in order to get on, get citizenship etc. We also see that this type of learner's attitude towards and motivation for learning English can vary widely. However, we can also find the Denizen in countries where English, for whatever reason, is a requirement of some kind - it may be, for example, that it is an offical second language, or the medium for judicial/official procedure. We can expect the learner's attitudes in these kind of situations to vary from acceptance to extreme resentment.

The key similarity between the Citizen and the Denizen is that they experience language from within - they are either born into it or have to live within it. However, we can also say that some Citizens are at times like denizens, or even tourists,  when they 'visit' other areas of the language. Likewise, some Denizens are on their way to becoming Citizens, or are Citizen-like, as are some Commuters.


This whole model is meant to be dynamic and show that things can and do change within the ways people interact with a language. I hope to show that Kachru's model of language, where you have a kind of 'superior' version of the language in the middle and weaker ones outside of that, is not the only way to look at language learning and acquisition.


In my next post, I'll look at the motivations of each group as language learners (even citizens!), and the problems each pose teachers in the classroom.

Monday, 14 January 2013

Classroom activity - Would I Lie To You?

Just a quick entry about a classroom activity I trialled today and worked well - I've called it 'would I lie to you?'after the BBC TV programme.
This activity works best at intermediate level and above, although I used it with an E3 group, who are actually a good pre-intermediate level, and can be used as a way of writing present perfect sentences and asking questions in past simple to elicit further information.
Procedure:
Teacher writes something on the board about themselves, e.g. 'I have written a novel'. Tell the students that they must ask a question to get more information. Put students in pairs/groups, and get them to brainstorm questions. They must then decide which question would be the best to ask, and , of course, ask it. The aim is to produce questions using past dime, but monitor and allow questions in other tenses if appropriate, e.g. 'How much money have you made?', as one of my students came up with :)
Place the students into groups of four, and tell them that they must now write down something about themselves that no-one else in the room knows. Make sure they use ' I have....' Or 'I have never....' Model some sentences if necessary, e.g. 'I have met The Queen' or 'I have never learned to ride a bike'. Students write down their secret on a piece of paper, and share it with their group. The teacher then collects the secrets, and distributes them to another group.
The groups must then decide a question for each secret to ask to get more information. Teacher monitors to help/ suggest etc. The groups then ask each member of the other group the same question, and decide which person is telling the truth. If they guess correctly, they get a point. It is then the other group's turn.
This was a fun activity, and very good for consolidating tense use, although some students found it difficult at first to make up a story - however, by the end, they became extremely inventive!

Monday, 7 January 2013

Web Profiles

Well, it's back to the grind once more. I arrived back at work on the third for a day of speeches and workshops and Working Stuff Out On Flipchart Paper. Reading College is actually not bad at delivering lots of CPD - there's quite a variety, although it does tend to be aimed at newer teachers, I find. In fact, I have delivered CPD sessions myself, something I quite enjoy. It's always nice to do the teacher equivakent of a Show and Tell, and have your work recognised.
Doing one of the training sessions last week, however, I was a little surprised to see a worksheet with something a bit familiar on it. A web of some kind.
'Right, we've got these here', said the CPD leader in our room, 'Now, what I think you've got to do with these is draw a little spider on them, showing where you think your department are in relation to one of these key criteria....'
I looked at the diagram. There was no doubt about it - it was MY idea. The trouble was, it was a poor imitation of it, and the person leading the exercise didn't understand it!
What a bloody cheek.
Now, I wouldn't mind if they'd acknowledged my name somewhere - I feel ideas should be shared, within reason. I also wouldn't have minded so much if they'd deployed it correctly, which they didn't. It was the combination of using the idea poorly and no acknowledgement which really narked me.
So, I hear you cry, what is this idea then?
Simple: It's a Web Profile, or a GLAW (Global Language/Learning Ability Web) Profile, and I'm going to share with you how it works.
The idea came out of a problem I'd been toying with during tutorial sessions with my students - how do you show a learner's ability and progress in the different areas of skills and systems (Reading, Writing, Listening, Speaking, Vocabulary and Grammar) in relation to each other?
I began by toying with circles and blocks - the idea being that the bigger the circle or block, the greater the learner's knowledge of the skill or system represented. Then I reasoned that learning a language is all about expanding knowledge - that is, it is a holistic experience: In order to represent this, you need something that expands from a middle point.
After toying with circles and different gradients of colour, I then thought about segments to represent the different skills and systems we expect a learner to become proficient in, and suddenly, this was born:
In short, a simple web. Here's how it works. Let's label it with our skills and systems:
In this example, I've put the receptive skills on the left, the productive on the right and vocabulary and grammar at the bottom. I should point out that this is the simple version: We could quite easily break down vocabulary, for example, into passive and active knowledge (or at least that's what a couple of my students did when presented with this - but more on that later).
We then add the levels of knowledge. In the diagram below, I've used the CEFR scales from A1 to B2 as an example, with A1 representing the centre of the web and so on outwards:
Of course, we could use ESOL levels from E1 to L2, or add extra external layers to the web. We could also use criteria like the IELTS score scales or TOEFL boundaries. The whole point is that the web, as it expands, indicates greater profiency in the learner's language knowledge and mastery.
So, how do we use it? Simplicity itself: You just colour in the segments. So, you might have a learner who you judge to be at B1 as a speaker, but hasn't reached that level in writing. You just shade in the appropriate level. What immediately becomes apparent is the relationship between the different skills and systems - for example, someone who is poor in reading is likely to also have poor vocabulary, while someone else may have excellent grammar knowledge but finds it difficult to be productive.
We can also use two or more colours, to represent whether a learner's use of a particular area is weak, emergent or consolidated. In the (slightly exaggerated) example below, I've used a two-colour system (basically two flourescent markers ):

The beauty of this system is that it visually represents the learner's global, holistic use of a language. I have given these to students to complete themselves, then got them to compare their ideas with my own. During tutorials, it really allows the learner to understand which areas they need to focus on, and the relationships between the different areas that make up language.
However, it doesn't stop there: this profiling system can easily be adapted to other learning areas as well - indeed, several teachers in my college are looking how it can be used to help their students in areas such as Maths, Digital Photography and Plumbing!
We can also make it even more complex - for example, I did play around with adding all the key 'Can Do' statements for CEFR on it seeking to highlight specific targets, but keeping it simple seems to work better.
And THAT is how this is meant to work!
Feel free to experiment with it and use it - all I ask is a little acknowledgement :)

Tuesday, 1 January 2013

Resolutions?

First of all, Happy New Year everyone, and I hope that you all have great time in the classroom over 2013.
Now, I'm not one for making resolutions generally at this time of year, as I find that if I do, I end up a) with a ridiculously long list of propositions, b) I start off trying to do them at a manically high level of activity that is unsustainable and c) I rapidly get bored of them by about 3.30pm on the 1st.
One problem with making resolutions is that they are often made within the framework of giving up or forgoing something, e.g. 'I'm going to give up smoking'. The fact that they are worded in this way means that we end up in our heads fighting our way away from something, rather than making the resolution about an aim towards something. Taking the example above, if we make it 'I'm going to be healthier next month by saving money, as I won't be smoking this month' makes it seem something more concrete and attainable.
Anyway, what has this to do with an ELT Journal? Well, two things - firstly, a short list of resolutions for myself, aiming to be as positive as possible:
1) I'm going to keep this journal more regularly, with a greater focus on classwork.
2) By the middle of June, I will have handed out fewer photocopied pages to students.
3) I will make greater use of the students' various tech gadgets - smartphones, tablets, laptops, etc  - to creater more differentiated approaches.
That, I think, will do.
Secondly, just a thought about using New Year Resolutions in class. The obvious one is as practice and consolidation of future forms - as you probably noticed above, I've used will, going to and future perfect in  my little list. It depends, of course, on the level of your students, but resolutions can be a great way for learners to differentiate between future predictions (using will) and future plans and intentions (using going to). One thing I did last year was make students write down resolutions and predictions for the next 6 months for themselves, a classmate, me, and the world on a piece of paper. We then folded them up and put them in a box, which I sealed and didn't open until the last lesson of the year.
Another technique is to get students to make suggestions for what another person in class should do in the year to come - this is a change of focus towards giving advice of course, but it can be useful for getiting students to produce will/'ll/going to statements as well - learners discuss what other students have said, and reply to the suggestions made for themselves.
Of course, the one resolution all our learners should be making is to use more English! However, this may be easier said than done, so this time of year is a great time to remind learners of all the different ways they can engage with language learning outside the classroom. I find getting students to brainstorm ideas on flipchart paper works well, and once it has been done, students look at what others have written and pick a technique that they either haven't used or one they haven't used for a while, and promise to try it for a week or two.

Saturday, 15 December 2012

Good News?

It's not often that a politician in the UK doesn't take a nice easy cheap shot at immigration, integration and people coming to the UK on dodgy student visas, so this week's announcement by David Miliband that there should be a greater emphasis on English lessons for ESOL learners, and a requirement that people on 'front liine' services speak English, came as quite a pleasant change. After all, it means that once the current vindictive bunch and their back-of-a-beermat policies on education are out, my secor might actually get decent funding and my job will be safe. I can hardly argue with that.

However, it is, unfortunately, still only a politico talking, and I've become quite used to the sight of people who have been elected to lead waffle on about subjects on which they do not have a clue. Ed's well-intentioned speech is an example of this - he may want people to speak good English, but which variety of English is he talking about?

An interesting (but somewhat frustratingly generic) article on the BBC yesterday points out that not only has English already started to branch off into new varieties (Hinglish, Singlish etc), but that the rise of the Internet appears to be leading to the development of, at present, different ways in which English is used as one of the primary communication tools, and that within twenty years it is likely that a new 'international' variety of English may well evolve.

This is important for us teachers, as users of different forms of the language (rather than learners of English) offer significantly different challenges. My Nepalese learners, for example, have perfectly adequate English, it's just that theirs is a) highly repetitive b) delivered in relatively simple sentence structures and c) about 60 years out of date. Combined with a pronunciation that can be difficult to unpick, it means that while they speak and use English to near-native standard, they cannot function in the L1 environment particularly effectively.

Now, obviously, there's little point in teaching them English per se - instead, I have to teach them a different variety, and that requires not only things such as pronunciation and vocabulary, but also an understanding of cultural differences between the two varieties and different standards in things such as written style. In fact, what this amounts to is a very different beast from the standard 'start from beginner's English and work your way up'-type lesson.

But back to Ed - what does he then mean, 'they must speak English to be integrated?' I don't think he actually understands that it is not, as it were, just about being able to say 'hello', 'goodbye' and 'awful weather, isn't it?' in a somewhat strangulated voice - in this way, he resembles pretty much every politico for the last twenty years who has pronounced grandly on the subject of Foreigners In The UK. By and large, as a nation, we are fantastically good at integrating waves of immigrants - the recent headlines about London now having a minority population of White British native born citizens is actually nothing new - the capital has always been a melting pot For example, during the 18th century, it is estimated that there was a population of some 20 - 30,000 people of African origin living and working there, and they certainly didn't just die off or disappear - they became integrated into the general populace.

What I think Ed wants is people who use language with clarity, and that's a very different proposition from speaking and using English in a particular way. After all, you'll find that significant amounts of business, worth billions upon billions of pounds, is conducted in what is ostensibly English, but not of a variety that would necessarily pass a Skills for Life Exam. As well as ensuring that people can communicate effectively, what also needs to be considered are things like cultural nuances and refernces, and the infuriating habit English has of constantly evolving, with words and meanings popping into and out of existence at the drop of a hat.

Unfortunately, the well-intentioned and ever so goody-two-shoed ESOL Skills for Life Syllabus isn't really fit for purpose on this count - it is, to put it bluntly, a Plodder's Course, designed to ensure that the majority can scrape by and get a qualification. While it addresses fundamental needs - for example, talking to a GP, or understanding a letter from the council -it does not seek to provide challenge, and it certainly is not going to produce the kind of results that Ed thinks we need to staff his 'front-line' services with smiling, fluent users of English Like What It Is Spoken Dahn In Laaaanndahn, Innit?

In fact, the very people he is talking about are ALREADY delivering 'front-line' work - they are carers, teaching assistants, cleaners, nurses, cooks, refuse collectors, working in call centres and shops, doing anything to get by and get on and get up in life. They don't all necessarily need to speak in one variety of English - if that were the case, should we then prevent Aberdonians or Geordies from working in hospitals in the South of England? I agree that some professions need specialised work - Nurses, for example, could benefit from pronunciation and intonation courses, especially when their work is with older patients - but the problem is that, in politicians eyes at least, this would be a highly expensive thing to do with little return, seeing as nurses are poorly-paid and have little influence in Westminster. I might also point out that some Native Speaker Doctors could also benefit from elocution lessons.

And what about IT technicians? Some of the best IT workers are non-native speakers of English, or speak a different variety, and it has to be argued that IT is a 'front-line' service - should they all speak a particular government-approved brand of the language?

What Ed, ultimately seems to be saying is that anyone who spends time speaking to English Speakers should be able to speak clear English.

That's right. He's thinking of Call Centre Workers. That's the modern front line for you.

Monday, 26 November 2012

Bullying

Lesson*

A quick entry today about a lesson I delivered on Thursday with an ESOL Level One (CEFR B1-B2; approximately Upper Intermediate) class.
This group consists of 19 students of a variety of backgrounds, with a significant group of older Sudanese learners. This class is unusual in that they almost all come from a very well- to highly-educated background, although there are several in the group with less school experience, including one with a highly-disrupted education in Afghanistan, although this particular student is highly intelligent and has successfully adapted to life in the UK.
The college is running cross-college themes: last week was anti-bullying week, and I felt it would be a useful class to do with this class, as I feel that ESOL students who are here long-term in the UK are significantly more likely to be bullied or discriminated against in a variety of contexts, all of which cause further problems for how they live, work, and study. Here's how the procedure went:
I introduced the issue of bullying through an anecdote of mine (in fact, an incident involving a pedestrian who attempted to assault me the previous day!) and checked what the learners though bullying was. I then put them into groups, and, using the whiteboards in the Rubber Room, wrote down the different kinds of bullying people might face, and where. The learners were highly engaged, actively discussing the subject and using their mobile phones to check for vocabulary and sources. They wrote up their ideas in thought clouds, then after that the groups moved around the room, looking at the other groups' ideas. We sat down together and had a brief discussion about the different types of bullying, and concept-checked any new vocabulary or ideas, asking the learners who had written the new vocab to explain it.
I then gave each group a short dialogue each, all based on different scenarios where bullying can take place. These included bullying someone because of their accent, and a racist scenario. I gave the groups enough time to memorise and practise their dialogues, then they performed them to the other class members. The rest of the group had to say what type of bullying was being demonstrated.
Following this, we had a whole class discussion about the kinds of bullying they had experienced while in the UK, and what could be done about it, and who in the college could help the learners if they experienced it.
Finally, during an IT session, the learners read about the college policy regarding bullying and commented about their experiences in an online forum.
Overall, a very satisfying lesson.
*I've decided to add a theme title at the beginning of entries to make it easier to decide if you feel it's worth reading or not. :)

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